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At Herbal Cure Care, customer satisfaction and product integrity are important to us.
1. Returns:
Due to the nature of Ayurvedic and health-related products, returns are accepted only if the product is damaged, defective, or incorrectly delivered.
2. Return Request Window:
Customers must raise a return request within 24 hours of receiving the product, along with clear photos or videos showing the issue.
3. Non-Returnable Items:
Opened, used, or tampered products are not eligible for return due to hygiene and safety reasons.
4. Refunds:
Once the issue is verified, a refund or replacement will be processed within 5–7 working days. Refunds will be made to the original mode of payment.
We encourage customers to read product descriptions carefully and consult a healthcare professional if required before use.